FAQs
1. Are your leather jackets made from genuine leather?
Yes. We use premium-quality genuine leather, carefully selected for its durability, comfort, and timeless appearance.
2. How do I choose the right size?
Please refer to our Size Guide available on each product page. If you're unsure, contact our support team, and we'll help you find the perfect fit.
3. Do you ship worldwide?
Yes, Leather Lorec proudly ships to customers around the world with secure and trackable international delivery.
4. How long does shipping take?
- USA & Canada: 5–8 Business Days
- UK & Europe: 5–10 Business Days
- Australia & Other Countries: 7–12 Business Days
Delivery times may vary depending on your location.
5. Will I receive a tracking number?
Absolutely. Once your order has been shipped, you'll receive a tracking number via email so you can monitor your shipment.
6. What is your return policy?
We offer a hassle-free return policy. If you're not completely satisfied, you can request a return within 30 days of receiving your order.
7. Can I exchange my jacket for a different size?
Yes. If the size doesn't fit, we offer easy size exchanges, subject to product availability.
8. How should I care for my leather jacket?
Keep your jacket away from excessive moisture and direct sunlight. Clean it with a soft cloth and use a leather conditioner occasionally to maintain its quality.
9. Are your payments secure?
Yes. All transactions are protected with SSL encryption, and we accept secure payment methods including Visa, Mastercard, PayPal, Apple Pay, and Google Pay.
10. How can I contact customer support?
You can reach our customer support team via email or through our Contact Us page. We're here to help with any questions before or after your purchase.